Harmonic Creates Dedicated Professional Support Organization for Customers of Cable Edge Solutions

Tuesday, October 15, 2013

Cable Edge Services Team Enables Cable Operators to Grow Capacity and Implement the Latest Technologies, Including CCAP, With Minimal Effort or Disruption

Harmonic (NASDAQ: HLIT), the worldwide leader in video delivery infrastructure, today announced the expansion of its support services for cable edge customers. The company’s new Cable Edge Services group includes a team of technical support and field engineers dedicated to providing design, strategy, deployment, migration, and ongoing operations support for cable operators as they implement the latest high-density Harmonic NSG™ edgeQAM solutions and, ultimately, a Converged Cable Access Platform (CCAP). With the addition of the dedicated Cable Edge Services team, Harmonic has created a turnkey solution for MSOs and cable operators looking to expand capacity or add new service groups in an existing live cable edge network.

“Cable operators have long turned to Harmonic for our expertise in cable infrastructure and operational issues,” said Nimrod Ben-Natan, senior vice president and general manager, Cable Products at Harmonic. “We’re now taking our service offerings to the next level by simplifying the deployment, operations, and maintenance of the cable edge and live production networks for operators. Our expanded Cable Edge Services help our customers protect their infrastructure investment by enabling them to implement new technologies, such as CCAP, with minimal disruption as their needs and requirements change. We act as an extension of their staff so that they can expand capacity — and reap its benefits — more quickly.”

Harmonic’s Cable Edge Services are designed to help MSOs keep their 24/7/365 operations up-to-date efficiently and cost-effectively. Service team members have decades of experience in operating and maintaining live production cable networks, and intimately understand the intricacies of every ancillary system touched by the cable edge network. Services offered include physical system installation, provisioning, service group testing, cutover support, recovery of legacy edgeQAM, and operations training.

Unlike vendors who charge by the hour, Harmonic’s service model is based on a fixed price and schedule for every support project. Cable Edge Services are available now as an option for customers of all Harmonic NSG products.

Harmonic’s line of advanced cable edge and multiscreen solutions will be featured at Harmonic’s booth 1154 during SCTE Cable-Tec Expo® in Atlanta, Oct. 22-24. Further information about Harmonic and its products is available at www.harmonicinc.com.

About Harmonic
Harmonic (NASDAQ: HLIT) is the worldwide leader in video delivery infrastructure for emerging television and video services. The company’s production-ready innovation enables content and service providers to efficiently create, prepare, and deliver differentiated services for television and new media video platforms. More information is available at www.harmonicinc.com.

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, including statements related to the anticipated capabilities and benefits of Harmonic’s Cable Edge Services. Our expectations and beliefs regarding these services may not materialize and are subject to risks and uncertainties, including the possibility that the services may not meet some or all of their anticipated capabilities or provide some or all of their anticipated benefits, such as the implementation of new technology with minimal effort and disruption, a simplified deployment, operations, and maintenance of cable edge and live production networks, and the protection of operators’ infrastructure investment.

The forward-looking statements contained in this press release are also subject to other risks and uncertainties, such as those more fully described in Harmonic’s filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended Dec.31, 2012, its Quarterly Reports on Form 10-Q and its Current Reports on Form 8-K. The forward-looking statements in this press release are based on information available to Harmonic as of the date hereof, and Harmonic disclaims any obligation to update any forward-looking statements.