Broadcasters and service providers can’t afford downtime, but staying on-air demands more than just reliable technology. When hardware or software experiences a problem, support needs to be fast and flexible, able to adapt to the unique needs of your business. Affordability is crucial as well; after all, a support plan should protect your investment, not detract from it. Most importantly, your support provider needs to intimately understand the mission-critical nature of your business. Loss of content, workflow efficiency or, worse yet, your signal is not an option.
Harmonic has you covered. Our OneCare™ service and support solutions raise the bar for world-class hardware and software maintenance. Encompassing all of our products and solutions, Harmonic OneCare plans deliver peace of mind by safeguarding the performance of your Harmonic video infrastructure systems at a low total cost of ownership (TCO), delivering significant investment protection.