SHOP LC & THE JEWELRY CHANNEL DELIVER WORLD-CLASS video experiences

Engage online shoppers with high-quality, low latency video streaming.

VIDEO STREAMING
MADE FASTER

Deliver a higher quality of experience for live auction shopping and monetize your video service.

REDUCE LATENCY FROM GLASS TO GLASS

Shop LC, based in Austin, Texas and the sister company The Jewelry Channel (TJC) are leaders in online auction and shopping for retail, jewelry and lifestyle products. The service is live auction-based, with constant changes in product availability and price changes.  

The online retailers now live stream with CMAF/DASH using the VOS®360 platform and Harmonic’s low latency ViBE® CP9000 encoders. This dramatically reduces the time from glass to glass from over a minute to just seconds. The platform also allows Shop LC and The Jewelry Channel (TJC) to create high-quality VOD assets to use on their website with a robust time-shift feature. The SaaS model ensures that the service performance is always at its best, thanks to Harmonic’s team of experts that oversee the video streaming platform 24/7.  

ENSURE OUTSTANDING VIEWING
EXPERIENCES & MONETIZE

The VOS360 platform was deployed fast with powerful workflows to optimize the live stream for online shopping, and improve engagement for monetization.  With the graphics add-on feature the retailers were able to implement 888 different tracking numbers to track where orders are coming from. 

RTMP support is integrated in the VOS360 platform and enables Shop LC to stream live video directly to social media sites like Facebook and YouTube. The platform also delivers live streams to popular web browsers, as well as on Apple TV, Android devices, Google Chromecast, smart TVs, Roku set-top boxes, and iOS devices. 

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SHOP LC & TJC GET RESULTS

The retailers can now  scale to add channels, and have already added two copies of the Shop LC  channel since the initial VOS360 launch. Shop LC has also added a disaster recovery (DR) playout service for their terrestrial feeds to MVPDs. The shopping channels are now  thinking to replace their on-premises playout system, and create pop-up channels in the near future. Harmonic's VOS360 platforms are ready to provide powerful workflows in the cloud and the flexibility to expand playout capabilities as the retailers grow.

learn more about VOS360 Live Streaming

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The Results

“Having Harmonic as a video delivery partner gives us the confidence to provide an outstanding online shopping experience to our customers. Harmonic’s VOS360 platform sets the benchmark for delivering high-quality, low-latency live video streams.”

Joe Arnold | Director of Engineering at Shop LC

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WANT TO STAY UP TO DATE WITH INDUSTRY TIPS, NEWS & TOPICS?

It's easy to stay in the know when you join the Harmonic Connection. By filling out this form, you'll be signing up to receive our monthly newsletter filled with tips, news and topics that are trending in the industry. We promise once a month, you'll receive the newsletter you've been waiting to open.