Sept 29-30 | Join Harmonic's ACHIEVE 2021 summit to hear real-life experiences in video streaming & broadcast.

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Video Streaming
Video Streaming
VOS360 Live Streaming Plaform
VOS360 Channel Origination Plaform
VOS Cloud-Native Software
Video Appliances
Video Appliances
Encoding
Video Appliances
XOS Advanced Media Processor
Electra X Live Video Processor
Electra XT High-Density Transcoder
Electra X2S Headend-in-a-Box
ProStream X Video Stream Processor
ProSwitch IP & ASI Redundancy Switch
NMX Network Management System
Stream Processing
Video Appliances
ProStream X Video Stream Processor
ProSwitch IP & ASI Redundancy Switch
Media Servers & Storage
Video Appliances
Spectrum X Advanced Media Server
Spectrum Media Studio Application
MediaGrid Shared Storage
Spectrum XE Compressed Playout System
Contribution & Distribution
Video Appliances
ProView 7100 IRD
ViBE CP9000 HD/UHD Encoder
RD9000 Multiformat Decoder
ProView 8100 IRD
Network Management
Video Appliances
NMX Network Management System
DMS Distribution Management System
Success Stories
Cable Access
Cable Access
CableOS Cloud-Native Core Platform
Network Edge Devices
Network Edge Devices
Pebble Remote PHY Device
Ripple Modular DAA Node
Shell Compact DAA Node
Reef High-Density DAA Shelf
Wave Compact DAA Shelf
Broadband Solutions
Broadband Solutions
The Path to DAA
Flexible Ways to PON
Higher Speeds with FWA
CableOS Central
Services
Success Stories
What's New
What's New
Insights
Press Releases
In the News
Events
About
About
Company
Careers
Investors
Customers
Partners
Partners
Channel Partners
Technology Partners
Leadership
Global Citizenship
Support Contact Us

Global Services

The excellence that you can count on to keep your services up and running.

committed to Your Success

Harmonic's Service and Support organization is dedicated to excellence in every way. You can count on world-class service plans and a global network of support professionals - including more than 100 members in the field and 70 in our central call center. Our flexible and responsive team is here for you to rely on.

Flexible Services For
All Your Needs

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Professional Services

From complex, end-to-end systems to configuration and testing of individual units, you have access to a team that covers it all. Launch services faster with our support and expertise.

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Service Level Agreement

Keep your services covered with our world-class hardware and software maintenance. All of your Harmonic products and solutions are covered with OneCare plans at a low total cost of ownership.

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Training

Increase your product expertise with our wide range of educational options for groups and individuals, including one-to-one training, online courses via Harmonic University and classroom sessions at our facilities, or yours.

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Are You Ready for the Next Step?

Thank you for interest in our Global Services. Please fill out the form so that we can help you take your products to the next level. Someone from the team will be in touch within 1-2 business days.

Get In Touch

Are You Ready for the Next Step?

Thank you for interest in our Global Services. Please fill out the form so that we can help you take your products to the next level. Someone from the team will be in touch within 1-2 business days.