Commited to your success

Harmonic's Service and Support organization is dedicated to excellence in every way. You can count on world-class service plans and a global network of support professionals - including more than 100 members in the field and 70 in our central call center. Our flexible and responsive team is here for you to rely on.

Flexible services for all your needs


Professional Services

From complex, end-to-end systems to configuration and testing of individual units, you have access to a team that covers it all. Launch services faster with our support and expertise.

Service Level Agreements

Keep your services covered with our world-class hardware and software maintenance. All of your Harmonic products and solutions are covered with OneCare plans at a low total cost of ownership.


Increase your product expertise with our wide range of educational options for groups and individuals, including one-to-one training, online courses via Harmonic University and classroom sessions at our facilities, or yours.

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appliance services

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