April 20-22 | Join the online Harmonic Live Summit to take video streaming & broadcast to the next level.

Instructor-Led Training

Specialize your team with customizeable, advanced-level courses.

Customized &
Hands-On Experiences

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Train your entire team with advanced training sessions, led by industry professionals. You’ll get a dedicated trainer that provides your team with specific training sessions that are tailored to your needs. Practice on real devices to master what you learn in record time. 

advanced content
Advanced content created for your teams
On_site-trainer
Real time trainer support for any questions
Hands_On-Real-Devices
Hands-on experience with real devices
Language
Classes available in multiple languages

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Our mission is to provide future-proof solutions for producing, delivering and monetizing amazing viewing experiences.

Your Video Product Knowledge Enhanced

VOS360 Fundamentals

Learn the main fundamentals of VOS360 including navigating the user interface, configuring services and troubleshooting the system. 
Duration: 3 days
  • Objectives
  • Prerequisites
  • Outline
  • Pricing

Upon completion of this training, students will understand the fundamentals of VOS360. You'll learn how to configure, operate, monitor services and first-level troubleshooting. 

While no prior knowledge of Harmonic equipment is required for this case, a basic knowledge of TCP/IP networking, virtual machine, and cloud computing concepts is recommended. Participants must complete the VOS360 Live Streaming Platform eLearning before attending this class. 

Module 1: VOS360 Live Streaming Platform overview

  • VOS360 Live Streaming Platform overview
  • Cloud computing overview
  • VOS360 Live Streaming Platform components
  • VOS360 Live Streaming Platform network overview

Module 2: Harmonic Hub overview

  • Harmonic Hub overview
  • Accessing the Harmonic
  • Hub Harmonic Hub features

Module 3: VOS Runtime overview

  • VOS Runtime overview
  • Accessing the VOS Runtime
  • VOS Runtime web user interface
  • VOS Runtime App overview

Module 4: CloudLink overview

  • CloudLink overview
  • Accessing CloudLinks
  • CloudLink installation
  • CloudLink configuration - registering the CloudLink to the VOS Runtime CloudLink command line

Module 5: Activating and previewing a service

  • Logging into the VOS Runtime
  • Verifying the Service Configuration with the Configure Channels app
  • Online the Service with the Configure App and Services tab
  • Monitor and Preview the Services with the Monitor Channels app

Module 6: Notifications

  • Notifications
  • Filtering notifications
  • Setting up notification alerts

Module 7: Configure and monitor a multiscreen service

  • Discover and groom the source input with the Configure Channels app and Sources tab
  • Define the Service Destination with the Configure Channels app and Destination tab
  • Online the Service with the Configure Channels app and Services tab
  • Preview the Services with the Monitor Channels app

Module 8: Configure and monitor an ATS service

  • Discover and groom the Source input with the Configure Channels app and Sources tab
  • Define the Service Destination with the Configure Channels app and Destinations tab
  • Preview the Service with the Monitor Channels app

Module 9: Configuring a custom profile

  • Define a custom profile with the Lab Wizard app
  • Build a Service configuration using the Custom Profile app
  • Verifying Profile Properties have been provisioned for the service

Module 10: VOS360 Live Streaming Platform administration

  • Users and Roles
  • Customizing a user role
  • Monitoring Runtimes
  • Backups and snapshots of the Runtime
  • Software downloads
  • Billing and subscriptions

Module 11: VOS360 Live Streaming Platform redundancy

  • Redundancy overview
  • Platform redundancy
  • Configuring socket redundancy

Module 12: Logs and reporting

  • Accessing the Logs app
  • Filtering and searching the log
Type
Location
Date
Number of Students
Price

Virtual Classroom

Online - EMEA / APAC

June 9-11, 3 days

Group, maximum of 8 students

$4,500 per student

Virtual Classroom

Online - Americas

September 29-October 1, 3 days

Group, maximum of 8 students

$4,500 per student

 

The Basics to VOS Cloud-Native Software

Learn the essentials of VOS Cloud-Native Software including navigating the user interface, configuring services and troubleshooting the system. 
Duration: 3 days
  • Objectives
  • Prerequisites
  • Outline
  • Pricing

Upon completion of this training, students will understand the fundamentals of VOS Cloud-Native Software, how to configure, operate, and monitor services, as well as first level troubleshooting.

While no prior knowledge of Harmonic equipment is required for this class, a basic knowledge of TCP/IP networking, virtual machine, and cloud computing concepts is recommended. 

Module 1: VOS Cloud-Native Software overview

  • VOS Cloud-Native Software overview
  • Cloud computing overview
  • VOS Cloud-Native Software components VOS Cloud-Native Software network overview

Module 2: Harmonic Hub overview

  • Harmonic Hub overview
  • Accessing the Harmonic Hub
  • Harmonic Hub features

Module 3: VOS Runtime overview

  • VOS Runtime overview
  • Accessing the VOS Runtime
  • VOS Runtime web user interface
  • VOS Runtime app overview

Module 4: Activating and previewing a service

  • Logging into the VOS Runtime
  • Verifying the Service Configuration with the Configure Channels app
  • Online the Service with the Configure app and Services tab
  • Monitor and Preview the Services with the Monitor Channels app

Module 5: Notifications

  • Notifications
  • Filtering notifications
  • Setting up notification alerts

Module 6: Configure and monitor a multiscreen service

  • Discover and groom the source input with the Configure Channels app and Sources tab
  • Define the Service Destination with the Configure Channels app and Destination tab
  • Online the Service with the Configure Channels app and Services tab
  • Preview the Services with the Monitor Channels app

Module 7: Configure and monitor an ATS service

  • Discover and groom the Source input with the Configure Channels app and Sources tab
  • Define the Service Destination with the Configure Channels app and Destinations tab
  • Preview the Service with the Monitor Channels app

Module 8: Configuring a custom profile

  • Define a custom profile with the Lab Wizard app
  • Build a Service configuration using the Custom Profile app
  • Verifying Profile Properties have been provisioned for the service

Module 9: VOS Cloud-Native Software administration

  • Users and Roles
  • Customizing a user role
  • Monitoring Runtimes
  • Backups and snapshots of the Runtime Software downloads
  • Billing and subscriptions

Module 10: VOS Cloud-Native Software redundancy

  • Redundancy overview
  • Platform redundancy
  • Configuring socket redundancy

Module 11: Logs and reporting

  • Accessing the Logs app
  • Filtering and searching the log Accessing the Public API app
  • Monitoring VOS Runtime resources
  • Using Kibana to generate reports

Module 12: Troubleshooting and maintenance

  • Downloading the Runtime log
  • Troubleshooting scenarios
  • Using the Slack Channel to initiate a Technical Support conversation
Type
Location
Date
Number of Students
Price

Virtual Classroom

Online

All year, 3 days

Group, maximum of 8 students

$8,000 per group

 

NMX for Broadcast

Learn how to monitor, operate, and troubleshoot a Harmonic digital video compression system in a broadcast environment using NMX Network Management System.
Duration: 1-3 days
  • Objectives
  • Prerequisites
  • Outline
  • Pricing

Upon completion of this training course, students will be able to perform key NMX operations; including construction or modification of network maps and service plans, service plan to network map connection, and service plan activation. In addition students will learn NMX server administration, batch file creation, use of alarms and logs for system monitoring and troubleshooting, and NMX redundancy schemes for service resilience. 

While no prior knowledge of Harmonic equipment is required for this course, a basic knowledge of networking, including Ethernet, switching, and TCP/IP is recommended. Also, an understanding of MPEG and video processing systems would be helpful. Harmonic strongly recommends you complete a basic networking course prior to attending this course.

Module 1: Overview

  • NMX system architecture, hardware and applications
  • REST API, SNMP

Module 2: Broadcast Platforms

  • XOS Advanced Media Processors
  • ProStream X Video Stream Processor
  • NMX Network Management System

Module 3: Activate and provision a video compression system

  • Activate and start a database catalog with Domain Manager
  • Open existing map with NMX operator
  • Monitor map for green status and begin passing services

Module 4: Design and provision a video compression system for MPEG over IP

  • Create a new catalog
  • Four steps of map building
  • Build a network group
  • Build a service plan
  • Connect services and activate service plan

Module 5: Adding baseband services and configuring statistical multiplexing

  • Add baseband inputs on the NMX map
  • Configure baseband service properties
  • Verify baseband source inputs
  • Basics of DiviTrack™ statistical multiplexing
  • Configure and provision statistical multiplexing
  • Monitor the compression system for VBR encoding

Module 6: NMX administration

  • User administration and roles
  • Monitoring active sessions
  • Viewing the audit log
  • Auto restart
  • Database management
  • Remote access

Module 7: Automation and batch scheduling

  • Automation concepts
  • Automation options
  • NMX Designer timeline
  • NMX Operator timeline
  • Creating scheduled batches

Module 8: Switches and redundancy

  • Redundancy basics
  • Redundancy in NMX
  • Using Matrix switches for redundancy
  • Redundancy and IP networks
  • NMX server redundancy
  • Utilizing the backup encoders

Module 9: Operations

  • Navigation of the NMX alarm management system
    • Accessing the alarm logs
    • Filtering and exporting alarm logs
    • Configuring alarms
    • Using the timeline view to monitor alarms
    • Report center
  • Stopping a service or component
  • Managing restoring points
  • System validator
  • Switching to backup device
  • Mirroring
  • Changing a parameter (PID, bitrate...)
  • Most common alarms

Module 10: Maintenance and Troubleshooting

  • Updating NMX and device software
  • Report and alarm emailing
  • Licensing
  • MPEG capture tools
  • Obtaining device logs
  • Using NMX alarm logs
 
Type
Location
Duration
Number of Students
Price

Virtual Classroom

Online

All year, 3 days

Individual

$4,500 per student

Virtual Classroom

Online - EMEA / APAC

June 2-4, 3 days

Group, maximum of 8 students

$4,500 per student

Virtual Classroom

Online - EMEA / APAC

September 27-29, 3 days

Group, maximum of 8 students

$4,500 per student

Virtual Classroom

Online

All year, 3 days

Group, maximum of 8 students

$8,000 per group

Classroom

On-site

3 days

Group, maximum of 8 students

$10,000 per group

Webinar

Online

1 day

Group, maximum of 12 students

$1,500 per student

Spectrum Family Operations

Learn about Spectrum family hardware and workflows, and tasks related to configuring, operating, monitoring, and troubleshooting a Spectrum system. Students complete tasks using SystemManager, the Spectrum system's administrative hub. Optional topics are included on an as-needed basis.
Duration: 1-2 days
  • Objectives
  • Prerequisites
  • Outline
  • Pricing

Upon completion of this training, students will be able to identify the Spectrum family of products and their hardware components, storage systems, and compatible video formats, use SystemManager for configuration, monitoring, and maintenance, create and control players for recording and playback, reboot, shutdown, and power on the system and its components, and report problems to Technical Support.

Basic understanding of Video Disk Control Protocol (VDCP), ingest of video for playout and record, Samba, File Transfer Protocol (FTP), and general networking.

Module 1: Spectrum overview

  • Spectrum family of products
  • Workflows and diagrams
  • Spectrum branding

Module 2: Spectrum hardware

  • SystemManager
  • MediaDirector
  • MediaCenter
  • MediaStore
  • I/O modules
  • Spectrum X

Module 3: Block diagrams

Module 4: SystemManager

  • SystemManager overview
  • Accessing SystemManager
  • Navigating SystemManager
  • System Diagram
  • Video Server Properties
  • I/O Module Properties

Module 5: SystemManager configuration

  • Basic configuration
  • Configuring Network Settings
  • Configuring a channel

Module 6: Storage concepts

  • RAID support
  • Data stripe
  • Filetypes.conf

Module 7: File system folders

  • File system folders
  • Accessing the Spectrum file system
  • Configuring file system folders

Module 8: File transfers

  • Supported transfer protocols
  • IP performance

Module 9: Player configuration

  • About the player
  • Creating and managing players

Module 10: ClipTool

  • About ClipTool
  • Installing ClipTool
  • Launching ClipTool
  • Creating a ClipTool Shortcut
  • Navigating ClipTool
  • Loading Clips

Module 11: Wrappers and formats

  • About wrappers and formats
  • Media formats
  • Wrappers
  • VANC and VBI storage

Module 12: Messages and alarms

  • About messages and alarms
  • System status
  • System alarms
  • Alarm filters

Module 13: Wink state

  • About wink state
  • Setting wink state

Module 14: Reboot, shutdown, and power on

  • About reboot, shutdown, and power on
  • Performing a reboot or shutdown
  • Power on sequence

Module 15: Firmware upgrades

  • About firmware upgrades
  • Downloading software
  • Upgrading SystemManager
  • Upgrading device firmware
  • Upgrading drive firmware
  • Upgrading a license

Module 16: File system maintenance

  • About the file system
  • About one-click functions
  • One-click functions
  • Manual functions

Module 17: Drive maintenance

  • Failing and unfailing drives
  • Replacing a failed drive
  • Settings wink state

Module 18: Problem reporting

  • Contacting Support
  • Collecting information
  • Remote access

Optional topics as needed

  • Configuring subtitles and captions

Type
Location
Duration
Number of Students
Price

Virtual Classroom

Online

2 days

Individual

$3,000 per student

Virtual Classroom

Online

2 days

Group, maximum of 8 students

$6,000 per group

Webinar

Online

1 day

Group, maximum of 12 students

$1,500 per student

 

california_san_jose

Training Centers

San Jose, California

2590 Orchard Parkway
San Jose, CA 95131
U.S.A
california_san_jose
France_Issy

Training Centers

Issy-les-Moulineaux, France

12, rue Rouget de l’Isle
1st Floor
Issy les Moulineaux, 92130
France
France_Issy

Are You Ready for the Next Step?

Thank you for your interest in our instructor-led training courses. Please fill out the form to contact our training team directly. Someone will be in touch within 1-2 business days.

Get In Touch

Are You Ready for the Next Step?

Thank you for your interest in our instructor-led training courses. Please fill out the form to contact our training team directly. Someone will be in touch within 1-2 business days.