Harmonic HUB is a business intelligent (BI) solution for VOS through an online management platform that provides a connected experience, available 24/7. Control your expenses with complete access to monitor your usage and expenses with your dashboard, pricing and invoices.
With Harmonic HUB you can always access everything you need to produce, deliver and manage to exceptional experiences for your subscribers.
The highly secure, one-stop-shop for all account management tasks. You can create new users IDs, view transcoding profiles, access data reports, check daily backups, registering new systems, obtain help and download software.
The 24/7 online connection provides you with all the relevant information and status reports about your running VOS systems. Quickly get access to your active configurations, daily backups and latest software releases. You will improve your operational efficiency with your reporting systems in one place on our easy-to-use user interface.
When it comes to service continuity, our teams have all the relevant information at their fingertips, so you get a faster time to resolution. You'll have real-time access to our service and support teams every day, 24/7. You can easily track open case progress, ask for help, consult how-to guides and request additional a-la-carte services.
Continuous data feedback to Harmonic ensures that you are always backed-up and that records are always up to date.
You have endless possibilities to synchronize our API to your needs. Our extensive VOS API documentation allows you to: control your channels, configure asset acquisition for VOD, protect your live and VOD content, add time-shift or catch-up TV to your services, manage your origin server, and set up system maintenance schedules and notifications.
The platform includes pre-integrated ecosystem partners such as Content Management Systems (CMS), Data R ights Management (DRM), Ad Decision Servers, Client Applications, public CDNs, MAM systems, and Traffic and Control systems. We are cloud agnostic, so you have the flexibility to choose the cloud platform that aligns with your business and IT preferences
To support this strategy, we have published a VOS Security Policy to help all of our teams adhere to industry-wide best practices. The policy allows us to prevent, identify and re-mediate any security vulnerabilities before production deployment.