cSkills Broadband Education and Enablement Services

Empower your teams to master every aspect of your broadband network. With cSkills, you gain confidence, knowledge, and practical skill sets to operate, optimize and manage your network.

Learn from the experts who designed the technology and lead the industry to turn new skills into mastery and competence.

 

Learn it. Deploy it. Master it.

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What skills will future-proof your broadband operations?

cSkills delivers personalized training and enablement programs that bridge the gap between product knowledge and operational excellence. From onboarding new engineers to upskilling experienced staff, we prepare your teams to deliver consistent, high-quality network performance, no matter how technology evolves. 

Learning Options Tailored for You

Onsite, remote, and self-paced.

Whether your team learns best in person, virtually, or autonomously, cSkills adapts to how you work. Attend expert-led workshops, join live remote sessions, or explore self-paced courses on Harmonic U, our 24/7 online learning platform.

Built By Experts, Taught By Experts

Real experts, real equipment, real scenarios.

Our instructors bring years of field experience and teach practical skills to master Harmonic solutions. Practice with live configurations, and hands-on labs. Every course mirrors actual deployments so you are prepared for the real-world.

Grow knowledge in-house

Reduce errors, protect continuity, upskill teams.

As veteran engineers retire and technology evolves, cSkills ensures your team's expertise stays relevant. Empower teams to reduce support tickets and keep high uptime with confidence. Preserve critical knowledge across generations, keeping your operations efficient and future-ready.

Harmonic U is your 24/7 online learning platform. Whether you're ramping up new engineers or expanding experienced teams, access engaging, interactive courses designed by the experts who built the technology, on your schedule.

Learn What Works in the Field, Not Just the Lab

Every cSkills course is shaped by real deployment experience. Whether you're learning onsite with our expert instructors, joining live remote sessions, or accessing Harmonic U's interactive platform, you're mastering practical skills that matter. Our easy-to-consume formats make complex topics engaging and applicable to actual network operations.

Join a growing community of broadband professionals tackling DOCSIS 4.0, DAA, and 10G Fiber migrations. cSkills combines technical mastery with hands-on application, so your teams reduce errors, accelerate readiness, and stay ahead as technology evolves.
 
30 +
Online Courses
with engaging, interactive modules
2,500 +
Members
of growing broadband community
4.5
Average Customer Satisfaction
on instructor-led courses
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Harmonic U - Online Courses

 

“This updated version marks a notable improvement over its predecessor. The inclusion of video resources, paired with the presentation of information through PowerPoint type slides, offers students the flexibility to pause and concentrate on sections that require their focus. Congratulations to the team for identifying these opportunities for enhancement and implementing them so effectively. Thank you for your dedication to improving the learning experience.”

 

Customer: Charter

“I’m in and this is so awesome – I wish I had done these trainings before we started the program! It will be fun watching them now; I’m sure I’ll still have tons of “aha moments””

Chandelle Boulet

Ready to build a smarter, stronger team?

Let’s grow your team’s capability and confidence together. From fundamentals to advanced certifications, hear how cSkills is the driving force behind our customers' success.

 
 

Ready to build a team that masters your network?

Whether you need Harmonic U credentials, want to schedule hands-on training, or are planning a comprehensive enablement program, we're here to help. Let's assess your team's needs and create a learning path that turns technology complexity into operational confidence.

Frequently asked questions

What is cSkills?

cSkills is Harmonic’s training and enablement program designed to upskill broadband operators and engineers on DOCSIS, DAA, Fiber, and cOS platforms.

What types of training are offered?

Three formats: Harmonic U (self-paced online courses 24/7), onsite training (hands-on workshops at your facility), and remote virtual training (live instructor-led sessions). All formats cover operations, deployment, configuration, monitoring, and advanced troubleshooting for DOCSIS, DAA, Fiber, and cOS platforms.

How do I access Harmonic U?

If you're an existing Harmonic customer, contact your Customer Success Manager (CSM) to request Harmonic U credentials. Already have access? Log in at Harmonic U to start learning.

What's included in Harmonic U?

Harmonic U is our 24/7 online learning platform with self-paced courses, curated learning paths, and interactive content. Access courses designed by Harmonic engineers, track your progress, earn certifications, and download personalized course materials for ongoing reference across your organization.

What's the difference between Harmonic U and instructor-led training?

Harmonic U offers self-paced online courses you can take anytime. Instructor-led training includes onsite workshops at your facility or live remote sessions with Harmonic experts using real equipment and hands-on labs. Many customers blend both formats for maximum flexibility.

Who delivers the training?

Experts with real-world knowledge and decades of industry work experience are behind our training course development and classes.

Can training be customized?

Yes. We tailor sessions to your specific network architecture, technology roadmap, and staff expertise level.

How long does it take to complete training?

It depends on your format and goals. Self-paced Harmonic U courses range from 30 minutes to several hours. Instructor-led workshops typically run 1-3 days. We design custom learning paths that fit your operational schedule and minimize coverage impact.

Do you offer certifications?

Yes. cSkills certifications are available for Harmonic partners and validate expertise in DOCSIS, DAA, Fiber, and other Harmonic technologies.

How do I start a cSkills training program?

Existing customers: Contact your CSM to access Harmonic U or schedule instructor-led training.

New to Harmonic? Contact your sales representative or [link to contact form]. We'll assess your needs and create a roadmap to elevate your team's skills and confidence.

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